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Compliance Principles, Practices, & Insights


The Human Side of Compliance
The purpose given for companies is often stated as making profit. However, companies can exist for a greater purpose. They can exist to...


Moving Beyond the Conformance Zone
One of the challenges companies face when addressing compliance is its dynamic nature – compliance is never at rest. Even when you decide...


The Qualitative Nature of Quality
The purpose of a quality program is fundamentally to improve the quality of something. However, with today's focus on quality systems and...


Are we there yet?
When my children were younger we would regularly go on road trips to visit family. Five minutes after leaving the house they would start...


Managing Risks caused by Cost Reductions
Cost reduction programs while sometimes necessary all too often end up removing value and expose companies to unnecessary risk. Deferring...


Don't Settle for Fractional Improvements
Taiichi Ohno, the father of LEAN, taught about the removal of waste, standard work, and continuous flow. However, that is only part of...


Compliance – The Road Less Traveled
Compliance can either be a "necessary evil" or a "necessary good". The path you choose will determine: whether you are reactive or...


Compliance in the Cloud
For compliance to be effective you need the ability to: (1) demonstrate that you have met your obligations in the past, (2) meet your...


Leading Health Systems Innovation
Like other sectors, health care also requires innovation. Current models are based on a reactive and transactional approach to how health...


Implement Programs and Systems
The documented organization is at best a rough facsimile for the actual organization. There is always a gap between what is expressed in...


Compliance Capabilities
Compliance is often organized into isolated functions that are separate from the production management structure. However, we know that...


Proactive Compliance
Compliance is much more than checking boxes and addressing non-conformance when it is discovered. It is about experiencing the benefits...


Compliance Goals
When we think about compliance we should also think about the goals we want to achieve. An important distinction we can make is between...


Compliance Chain Analysis
Harvard Business School's Michael E. Porter introduced the concept of a value chain in his book, " Competitive Advantage: Creating and...


What Will People Be Doing 20 Years from Now?
It is common nowadays to come across articles that claim that robots and AI will take over people's jobs. Some might even argue that this...


Tyrannical Compliance
Companies often consider compliance as a "necessary evil" rather than a "necessary good." They sometimes feel they are forced to comply...
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