THE TOTAL VALUE ADVANTAGE™

There is one question that is often asked, "How does compliance generate a return on investment?"

 

This question asks us to evaluate compliance in the context of financial terms such as profit, a basic measure of businesses success and purpose.

 

However, there are other outcomes that businesses endeavour to create such as: reputation, integrity, quality, safety, security, sustainability, and ultimately stakeholder trust.

 

Therefore, when considering compliance ROI, it's necessary to also include all the value that compliance protects and ensures, not only profit. We call this Total Value.

 

Delivering on Total Value is not only important, it's essential for competitive advantage in today's marketplace. Building on Michael Porter's Cost and Differentiation advantages as part of Value Chain Analysis, we developed the concept of Total Value Advantage.

 

This approach recognizes that competitive advantage goes beyond just improving price and product features. It encompasses all aspects that deliver value to a company's stakeholders, fostering trust and long-term mission success.