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Program Model (simplified): A program defines the outcomes that the systems and processes are to achieve Programs serve to change the state of the organization and use systems to do that. As previously mentioned, the purpose of a program is to achieve a change in state. When this happens the program functions essentially stop. Another important function of a program is to validate outcomes.

Continuous improvement is important and necessary to maintain sustainable programs. This may be due to poor program alignment or goals that are not specific and measurable. Here are a few " What would it be like if " questions that may help take your program to the next level What examples can you come up with when program outcomes did advance and yet the overall situation did What would help align improvement initiatives so that program outcomes were met and they also made things

Within each organization there is often a different role for each compliance program. A benefit of this approach is that it allows each program to advance in maturity at different rates. Without having a plan to leverage capabilities the overall compliance program can suffer from: a duplication counter this, companies can take common capabilities that are needed across the various compliance programs capabilities are lacking or inconsistent that if improved would significantly improve your compliance program

is important to most companies and is a central part of every process and pipeline safety management program continuity of safety-critical roles during personnel changes will help eliminate gaps in your safety program Continuity of safety-critical roles is essential to maintain safety programs.

Compliance programs depend on up to date technical information to support each process. the management of technical information is crucial and should be part of every operational excellence program Plan -Do-Check-Act Questions: What ways would your compliance programs improve if information was more

is one of several to manage change safely and is often part of an overall Management of Change (MOC) program Reassignment of existing tasks Reassignment of compliance program assignments Contacting chairs of Discuss risks with new or previous manager Communicate risks to affected compliance program owners (

This applies to both productivity and mission critical business processes including compliance programs What ways do these improve or advance the compliance program? In what ways could compliance programs be simplified by moving to the cloud?

Plan -Do-Check-Act Questions: In what ways does your operational excellence program respect people?

criteria ranking can only prioritize one factor and therefore cannot produce a balanced investment across programs

In 2005, the Quality Risk Management program ICH-Q9 was introduced to bring a risk based approach to

digital components are themselves delivered as a micro-services constituting what some are calling the programmable