Are you simply complying to regulations or are you building a community of trust?
In today’s climate there is much talk about group and to a lesser degree individual rights. However, what seems to be missing are discussions concerning obligations, duties, and responsibilities.
Rights do rely heavily on obligations to effect the rights themselves. However, obligations go farther than rights can ever do.
Rights are transactional in nature whereas obligations are relational. In fact, obligations are the glue that binds are relationships together.
“Obligations arise as part of what it means to be in and to value particular relationships in themselves: being bound in these ways contributes to our growth, our sense of being and being together with others in the world. Obligations are central to this because they work by connecting, by tying us to others.” — Scott Veitch
Stakeholders will have rights to be respected, but meeting obligations creates community, more specifically, a community of trust.
Trust is a relational matter that is reinforced through obligations. Therefore paying attention to obligations is critical for those that want to build greater trust with their stakeholders.