improvement is intentional and proactive 2 - Controlling: Regulating Conformance Planning, performing, measuring

One of the ways we can visualize problems is to make sure our metrics move beyond measures of compliance to include measures of performance, and effectiveness .

"To manage means to handle risk," Laqua explained, noting that AI introduces "an extra measure" of uncertainty

How are we going to measure our progress?

compliance obligations Identify what is Critical to Compliance (CTC) Identify how progress will be measured Continuous Improvement Monitor measures of compliance, performance, and effectiveness Establish incremental

Even at their age they knew that progress was an important thing to measure. I often hear from managers that they are not sure what they should be measuring or what indicators to Without knowing what to measure it is not possible to know your progress. could well be that compliance does know where it is going and without a destination you also cannot measure Measuring effectiveness requires that two aspects are evaluated: effort and outcome ; where: effort

Cross Functional Teams Engineering Problem Solving and Design Risk Management Change Management Measurement

This requires that outcomes are documented, measured and periodically evaluated.

The point is that by every measure we were doing just fine.

Identify all safety and compliance obligations Define Measures of Effectiveness, Performance, Compliance

The most important, from a systems perspective, is connecting with measurement processes to control and This is a verification activity that can be conducted as an audit or as embedded measurements within

This may be due to poor program alignment or goals that are not specific and measurable.