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  • Compliance with Benefits

    Compliance is often seen as a necessary evil – a set of rules and regulations that stifle innovation and bog down operations. But what if, instead, it was a necessary good – a program to ensure and protect value creation – Compliance with Benefits. Uncover the Benefits By elevating compliance, you're not just following the law; you're establishing effective measures to deliver on all your obligations and commitments made. Effective Safety and Security: Compliance with safety regulations and stakeholder commitments protects your employees and reduces the risk of accidents and injuries. Strong data security practices, embedded in the value chain safeguard sensitive information and ensure privacy rights are protected. Sustainability at the Core: Environmental regulations guide responsible resource management and waste reduction. Embracing these practices not only demonstrates environmental commitment but also fosters cost savings and brand reputation. Unwavering Quality: Commitment to deliver customer satisfaction ensures consistent product and service quality. This builds customer trust and loyalty, leading to a competitive edge. Integrity Above All: Following ethical business practices, as mandated by compliance regulations and expected by all your stakeholders fosters a culture of honesty and transparency. This builds stakeholder trust, which is critical for long-term mission success. The 5 Pillars of a Benefits-Driven Compliance Program To fully reap the benefits of compliance, these five core principles are essential: Ownership: Take full responsibility for understanding and meeting all your obligations. Empower your organization to be accountable for compliance within their roles. Promises Made, Commitments Delivered: When designing compliance programs, keep the outcomes in mind. Ensure you have the capabilities you need to deliver on all your promises associated with both external and internal obligations. Real-Time Monitoring: Proactive monitoring and risk measures help identify and contend with potential issues before they escalate. Regularly review processes, evaluate control effectiveness, and assess your overall capacity to meet obligations. Continuous Compliance: Continuous delivery of value requires continuous compliance to protect and ensure that value is created. Actively seek ways to improve your practices, stay updated on changing regulations, and adapt effectively to deliver better outcomes. Learning and Proactive Culture: Foster open communication and encourage your organization to learn from compliance challenges. Invest in training and empower open dialog and partnerships with all your stakeholders. Building Compliance as Competitive Advantage By embracing these principles, you cultivate a proactive, learning environment around compliance. This translates to a safer, more secure, and sustainable organization. It fosters trust with stakeholders, enhances your reputation, and ultimately propels your business towards long-term success. Remember, compliance isn't a roadblock; it's a program that delivers benefits.

  • Our Obsession with Processes – Too busy building, not enough living.

    A critique is going around that process management needs to be more holistic. I couldn’t agree more. Unfortunately, for many this means adopting a process-centric view of the organization. The rationale is since organizations are made up of processes the key to success is to identify, catalogue, manage, and improve all our processes. This approach takes everything that is essential and reduces it to a process – a part of the whole but not the whole itself. To accomplish this many things need to be conflated in order to fit into a process-centric view of the world. Ironically, this ends up being more reductive and far from the holistic approach that many are looking for. This obsession with processes creates a problem that many struggle to overcome which is a lack of effectiveness. Many organizations have all the processes they believe they need yet still fail to deliver the goods. They have plenty of trees but not enough forest. How this impacts compliance The process-centric approach pervades compliance, particularly management systems. Even with using a robust framework designed with strong architectural principles you can still fail to achieve the purpose for having compliance in the first place. In fact, all too often when I review an organization’s compliance what I find is scaffolding, and partial framing that are insufficient to create something that is operational. They have many of the parts, many of the processes, but lack the essential capabilities needed to achieve compliance operability – compliance that is fit for purpose, able to achieve compliance, and capable of realizing the intended benefits. To make matters worse, if asked when they might start delivering benefits the answer is always: we don't reach effectiveness until step 5 of our maturity process, but don’t worry we will get there in the end. Unfortunately, many never do, and those that do arrive too late. Need for something that works Many organizations would be better off with compliance that is working – that is operational –even if the capability was that of a scooter, rather than having a garage full of car parts that maybe – one day – will finally become a car that works. Without an operational perspective you can never fully know how to improve a process or even what processes you actually need until you understand its purpose and how it fits into the overall system. For compliance, establishing processes and building frames may help you pass an audit. However, it will only be when they work together to form an operational system that you will finally start to realize benefits. Instead of being busy building frames and processes, compliance needs to be busy experiencing the benefits that come from being in compliance. This is necessary for all organizations that intend to deliver total value.

  • Complianceland - Compliance Without Sufficient Dimensions

    Compliance 1 life in a Compliance 2 world Edwin A. Abbott published a book in 1883 called, “Flatland" where he explores a two- dimensional world with A. Square as the narrator. Imagine a vast sheet of paper on which straight Lines, Triangles, Squares, Pentagons, Hexagons, and other figures, instead of remaining fixed in their places, move freely about, on or in the surface, but without the power of rising above or sinking below it, very much like shadows - only hard and with luminous edges - and you will then have a pretty correct notion of my country and countrymen. Alas, a few years ago, I should have said "my universe": but now my mind has been opened to higher views of things. In such a country, you will perceive at once that it is impossible that there should be anything of what you call a "solid" kind; but I dare say you will suppose that we could at least distinguish by sight the Triangles, Squares, and other figures, moving about as I have described them. On the contrary, we could see nothing of the kind, not at least so as to distinguish one figure from another. Nothing was visible, nor could be visible, to us, except Straight Lines; and the necessity of this I will speedily demonstrate. A. Square's world gets flipped upside down (well, sideways?) by encounters with higher dimensions. First, a being from a one-dimensional world (Lineland) confuses A. Square. Then, a Sphere from a three-dimensional world (Spaceland) changes his perspective forever. A. Square tries to explain this new reality to his Flatland friends, but they can't grasp the concept. This satirical twist turns Flatland into a story about the difficulty of accepting new ideas and the dangers of a rigid, unchanging society. Complianceland: Compliance 1 Life in a Compliance 2 World Those who work in Compliance and who have come to understand other dimensions may find it's very much like living in Flatland. They will find their counterparts, as they themselves once were, without the necessary perspective, context, and holistic thinking. And why should they? After years under the tutelage of prescriptive regulations they will not know what it’s like for compliance to be anything other than rules driven by audits and inspections, and reinforced by reactive behaviours and reductive practices. They will remind you that life in Complianceland is a state of in or out. And if anyone cares to ask – we are always in. The idea of continuous improvement would seem very strange when you are already in compliance. What’s there to improve? The notion of elevating compliance to higher standards would sound fantastical. What do you mean by higher? Meeting obligations and keeping promises would be considered as nonsense, something made up from Thoughtland. Can you describe this in terms we understand using rules and audits? These were the same questions that our friend the Square from Flatland was asked after visiting Spaceland: After I had concluded my defence, the President, perhaps perceiving that some of the junior Circles had been moved by my evident earnestness, asked me two questions: 1. Whether I could indicate the direction which I meant when I used the words "Upward, not Northward"? 2. Whether I could by any diagrams or descriptions (other than the enumeration of imaginary sides and angles) indicate the Figure I was pleased to call a Cube? Complianceworld Being a compliance leader requires convincing others to travel to other dimensions as A. Square attempted in Flatland. However, unlike A. Square who was left to hope for brighter moments having nothing more to say, my hope is for better outcomes for compliance and I still have very much that needs to be said. There are more dimensions to compliance than many can see. That's why I have spent the last several years creating diagrams and illustrations to help describe Complianceworld – a world where compliance has sufficient dimensions to protect and ensure Total Value. It takes time to understand something new and then to change. It will always seem easier to just go along with what many others are doing and stay in Compianceland. However, with all that's at stake, can we afford to continue to live in Complianceland – a place where compliance has insufficient dimensions to protect all that is valued?

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  • Live Video | Lean Compliance

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  • Lean Compliance | The Proactive Compliance Experts | Canada

    Elevating Compliance to Higher Standards We are Operational Compliance Experts , and we help you deliver Total Value. ​ Compliance matters because value needs to be protected and ensured. There are several approaches you can take ranging from: Procedural Compliance – driven by audits and inspections; reinforced by reactive behaviours and reductive practices, and Operational Compliance – driven by outcomes and targets; reinforced by proactive behaviours and integrative practices. We are the only ones who specialize in Operational Compliance. ​ We elevate compliance everywhere to ensure Total Value is created and protected. ​ Let us show you how we do that. LEAN COMPLIANCE How We Help Deliver Total Value Why Lean Compliance A Case for Lean Compliance Our Approach to Compliance Lean TCM™ Professional Development Total Value Advantage Champion The Value of Compliance The Total Value Advantage™ How We Transform Compliance The Proactive Certainty Program™ Our Community of Practice The Elevate Compliance Community HOW ARE WE DIFFERENT? We work with forward-looking, ethical organizations who take their obligations seriously, and strive to continually raise their standards. ​ Our mission is helping them protect and ensure Total Value (not just profit alone). ​ We help organizations realize compliance benefits that accrue and compound over time. ​ We specialize in Operational Compliance; compliance that works and delivers value. ​ Our focus is on the compliance chain; the golden thread of assurance that runs through the organization and every program (safety, security, sustainability, quality, ethics, regulatory, etc.) ​ We engage at the program level; the bridge between outcomes and outputs where effectiveness begins and where it needs to succeed. ​ We introduce proactive and integrative strategies to elevate compliance above reactive-cycles that hold them back from reaching higher standards. ​ We help reduce waste introduced by not meeting all your obligations or keeping your promises. ​ We help compliance be more than the sum of its parts. ARE YOU READY TO TRANSFORM YOUR COMPLIANCE? Take the First Step to Total Value OTHER SERVICES PROGRAM EVALUATION Evaluation services and expert advice to help you know where, what, and how to improve your compliance. PROGRAM DESIGN Services to design and develop operational and effective compliance programs tailored to your obligations and risk profile. PROGRAM SUPPORT Support and training services to help you implement, update, and operate your compliance program. PROGRAM KAIZENS Rapid improvement engagements to increase your probability of compliance success. COMMUNITY OF PRACTICE Mondays @ Noon on Zoom (weekly) Elevate Compliance Huddle / Free Online Se ssion Register Thu, Apr 25 Elevate Compliance by Staying Ahead of Risk / Free Online Webinar Register Apr 25, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar +11 more In this presentation you will learn what the root cause of risk is, how to contend with it, and how to improve your probability of compliance success. Thu, May 30 Elevate Compliance Using ISO 37301 / Free Online Webinar Register May 30, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar In this webinar, we help you understand what ISO 37301 is all about, how it works, and how to use it to elevate your compliance. Thu, Jun 27 Elevate Compliance by Operationalizing Obligations / Free Online Webinar Register Jun 27, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar A Guide to using Hoshin Kanri to Operationalize Performance and Outcome-based Obligations across and throughout your organization. RECENT BLOG POSTS View All Blogs Our Obsession with Processes – Too busy building, not enough living. A critique is going around that process management needs to be more holistic. I couldn’t agree more. Unfortunately, for many this means... 15 Complianceland - Compliance Without Sufficient Dimensions Compliance 1 life in a Compliance 2 world Edwin A. Abbott published a book in 1883 called, “Flatland" where he explores a two-... 31 Five Principles of Compliance Program Success Following these principles has and will increase the probability of compliance success across all domains (safety, security,... 71 OPERATIONAL COMPLIANCE - THE BOOK Learn more about our upcoming book coming soon. Operational Compliance Book

  • Become a Member | Lean Compliance

    BECOME A MEMBER Access Exclusive Lean Compliance Resources Become a member of Lean Compliance to benefit from exclusive resources, discounts, and members-only services. Lean Compliance Member $ 30 30$ Every month Access to Exclusive Resources and Programs Select Access to Recorded Webinars Access to Exclusive Content (worksheets, templates, etc.) Access to Exclusive Articles Access to Exclusive Resources Access to Elevate Compliance Huddle Worksheets and Content 50% Off First Compliance Consultation ($225 value) Pricing for other plans and programs are available through our program management office. Contact PMO

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