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Elevating Compliance to Higher Standards We are Operational Compliance Experts , and we help you deliver Total Value. ​ Compliance matters because value needs to be protected and ensured. There are several approaches you can take ranging from: Procedural Compliance – driven by audits and inspections; reinforced by reactive behaviours and reductive practices, and Operational Compliance – driven by outcomes and targets; reinforced by proactive behaviours and integrative practices. We are the only ones who specialize in Operational Compliance. ​ We elevate compliance everywhere to ensure Total Value is created and protected. ​ Let us show you how we do that. LEAN COMPLIANCE How We Help Deliver Total Value Why Lean Compliance A Case for Lean Compliance Our Approach to Compliance Lean TCM™ Professional Development Total Value Advantage Champion The Value of Compliance The Total Value Advantage™ How We Transform Compliance The Proactive Certainty Program™ Our Community of Practice The Elevate Compliance Community HOW ARE WE DIFFERENT? We work with forward-looking, ethical organizations who take their obligations seriously, and strive to continually raise their standards. ​ Our mission is helping them protect and ensure Total Value (not just profit alone). ​ We help organizations realize compliance benefits that accrue and compound over time. ​ We specialize in Operational Compliance; compliance that works and delivers value. ​ Our focus is on the compliance chain; the golden thread of assurance that runs through the organization and every program (safety, security, sustainability, quality, ethics, regulatory, etc.) ​ We engage at the program level; the bridge between outcomes and outputs where effectiveness begins and where it needs to succeed. ​ We introduce proactive and integrative strategies to elevate compliance above reactive-cycles that hold them back from reaching higher standards. ​ We help reduce waste introduced by not meeting all your obligations or keeping your promises. ​ We help compliance be more than the sum of its parts. READY TO TRANSFORM YOUR COMPLIANCE? Take the First Step to Total Value OTHER SERVICES PROGRAM EVALUATION Evaluation services and expert advice to help you know where, what, and how to improve your compliance. PROGRAM DESIGN Services to design and develop operational and effective compliance programs tailored to your obligations and risk profile. PROGRAM SUPPORT Support and training services to help you implement, update, and operate your compliance program. PROGRAM KAIZENS Rapid improvement engagements to increase your probability of compliance success. COMMUNITY OF PRACTICE Mondays @ Noon on Zoom (weekly) Elevate Compliance Huddle / Free Online Se ssion Register Thu, May 30 Elevate Compliance Using ISO 37301 / Free Online Webinar Register May 30, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar In this webinar, we help you understand what ISO 37301 is all about, how it works, and how to use it to elevate your compliance. Thu, Jun 27 Elevate Compliance by Operationalizing Obligations / Free Online Webinar Register Jun 27, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar A Guide to using Hoshin Kanri to Operationalize Performance and Outcome-based Obligations across and throughout your organization. RECENT BLOG POSTS View All Blogs Refactoring Compliance For a Leaner, Smaller, and More Effective Program Compliance often becomes a labyrinth of obligations, commitments, controls, audits, processes, and many other activities and artifacts... 20 Is Your Compliance Map Outdated? When it comes to operationalizing obligations, compliance must understand how operations and organizational structures work together to... 5 Creating A Business Case to Improve Compliance The following outline should help you build a persuasive business case for improving compliance to protect and ensure total value for... 22 OPERATIONAL COMPLIANCE - THE BOOK Learn more about our upcoming book coming soon. Operational Compliance Book

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BECOME A MEMBER Access Exclusive Lean Compliance Resources Become a member of Lean Compliance to benefit from exclusive resources, discounts, and members-only services. Lean Compliance Member $ 30 30$ Every month Access to Exclusive Resources and Programs Select Access to Recorded Webinars Access to Exclusive Content (worksheets, templates, etc.) Access to Exclusive Articles Access to Exclusive Resources Access to Elevate Compliance Huddle Worksheets and Content 50% Off First Compliance Consultation ($225 value) Pricing for other plans and programs are available through our program management office. Contact PMO

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ELEVATE COMPLIANCE HUDDLE Weekly Q & A Drop-In over ZOOM Join our community of practice comprising forward-looking compliance practitioners, managers, obligation owners, and leaders who are passionate about elevating compliance to keep their businesses always between the lines and ahead of risk. Learn new approaches, get new ideas, and improve your probability of compliance success. These sessions are open to everyone working in or responsible for safety, security, sustainability, quality, environmental, regulatory, healthcare, AI, ethical, or other stakeholder commitment. Q&A Drop In Mondays at Noon on ZOOM. Registration is Free. What you will learn – invaluable Registration (Free) First name Last name Email Position or Role Company Consent to Subscribe to newsletter. Register

THE PROACTIVE CERTAINTY PROGRAM™ Finally Escape the Reactive Uncertainty Trap The Proactive Certainty Program™ is our advanced program designed to help you continually deliver Total Value . ​ Based on our experience working with hundreds of organizations we learned many take a reactive and silo-ed approach to compliance. They may declare compliance, but are unsure their efforts will be effective to protect and ensure total value creation. They also wait until audited or for a serious incident to occur before they improve their compliance. They are caught in The Reactive Uncertainty Trap™. In this condition, finances are diverted to close gaps and patch holes in hopes that it will be enough which it seldom is. ​This creates a vicious cycle of non-conformance where assurance decreases, outcomes are not realized, and stakeholder trust diminishes over time. Everyone works hard unknowingly they might be one mishap, one violation, or one incident away from mission failure. We also learned you can escape this trap if you take a proactive and integrative approach to compliance.​ Organizations that do, anticipate, plan, and act to ensure they keep their promises associated with all their obligations often with the resources they already have. This is the outcome of effective Operational Compliance. ​ In this condition, finances are re-allocated to always stay between the lines and ahead of risk creating a virtuous cycle of conformance where assurance increases, outcomes are realized, and stakeholder trust grows over time. Everyone works with confidence they are operating far from the edge of mission failure. Transform Your Compliance To escape The Reactive Uncertainty Trap we recommend that you: ​ Take ownership of all your obligations, Establish real-time systems to monit or compliance and risk, and Intentionally improve the certainty of meeting all your obligations over time. We provide two options to help you succeed: basic and advanced . While other consultants can provide you with basic compliance services, our advanced program - The Proactive Certainty Program™ - only available from us, takes everything to a much higher level, and you don't need to give up any existing consultants or management standards to join. ​ This program is not for everyone. It's specifically for forward-looking, ethical organizations who take their obligations seriously, and strive to continually raise their standards. Take the First Step to Total Value The Proactive Certainty Process™ The Proactive Certainty Program™ consists of the following four-step process: 1. Orient 2. Map 3. Operationalize 4. Elevate ORIENT : quickly assess your compliance situation and identify areas of risk and improvement. MAP : learn as you assess, analysis, and create your road map towards operational compliance and total value. OPERATIONALIZE : implement essential functions, behaviours and interactions to achieve operability. ELEVATE : continually realize better and greater compliance outcomes over time. By engaging in these four steps, you can finally realize the benefits from all your hard work. Instead of working hard and hoping for the best, you can make sure your outcomes are advanced. ​ The first step is offered at no cost to help you quickly assess your compliance situation and decide if this program is right for you. 1. Orient The first step is where we help you assess your compliance situation and identify areas of risk and improvement. ​ At the end of this step, you’ll have a clear understanding of your compliance situation and actionable steps you can take to improve your compliance. We will also decide together if this program is the right fit for your organization. By completing The Proactive Certainty Scorecard™ and participating in a hands-on working session (60 minutes) you'll quickly learn what is holding you back from being more proactive with your compliance. We will also decide together if this program is right for you. Take the First Step to Total Value 2. Map This step is where you learn essential concepts and principles as you create your road map towards greater proactivity and certainty in meeting all your obligations and keeping all your promises. ​ During this 13-week engagement the program owner, compliance team and obligation owners (depending on the package chosen) will actively engage in learning, charting, and the development of a detailed road map to operationalize and then elevate your compliance to realize better outcomes over time. 3. Operationalize This step is where you build what’s essential to operationalize your obligations. A minimum level of operability, Minimum Viable Compliance (MVC) , is necessary before actual benefits can be realized. During this step your team will establish essential functions, behaviours, and interactions to achieve Minimal Viable Compliance to begin enjoying the benefits that come from staying between the lines and ahead of risk. 4. Elevate After achieving MVC, you are now ready to generate greater compliance value. This step focuses on continual improvement raising the bar to new heights of effectiveness and benefits. This means more than incremental improvements. To advance compliance outcomes you need to advance compliance capabilities. That’s why this step is a game changer. It takes everything to the next level. OPERATIONAL COMPLIANCE - THE BOOK Learn more about our upcoming book coming soon. Operational Compliance Book

TOTAL VALUE ADVANTAGE CHAMPION Grow Professionally and Personally Your knowledge, actions, and commitment are the true drivers of the Total Value Advantage for your organization. ​ This professional development program equips obligation owners and compliance practitioners across all domains and sectors with the knowledge and skills to achieve better, more impactful compliance outcomes. The value from participating in this program that will compound over time: ​ Gain a comprehensive understanding of the compliance landscape. Develop stronger risk identification and assessment skills Learn how to design and implement better compliance programs Enhance your communication and collaboration skills Add proactive and integrative methods to your toolkit Learn how to effectively advance all compliance outcomes Become a better compliance leader or manager Available soon.

ELEVATE COMPLIANCE WEBINARS Foundational Webinars to Improve Your Compliance Attend our monthly webinars to stay informed on challenges, strategies, and solutions to improve the probability of compliance success. Leverage these webinars within your organization by inviting your colleagues to participate. ​ Upcoming Webinars: Thu, Apr 25 Elevate Compliance by Staying Ahead of Risk / Free Online Webinar Register Apr 25, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar +11 more In this presentation you will learn what the root cause of risk is, how to contend with it, and how to improve your probability of compliance success. Thu, May 30 Elevate Compliance Using ISO 37301 / Free Online Webinar Register May 30, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar In this webinar, we help you understand what ISO 37301 is all about, how it works, and how to use it to elevate your compliance. Thu, Jun 27 Elevate Compliance by Operationalizing Obligations / Free Online Webinar Register Jun 27, 2024, 12:00 p.m. – 1:30 p.m. EDT Free Online Webinar A Guide to using Hoshin Kanri to Operationalize Performance and Outcome-based Obligations across and throughout your organization. Previous Webinars: (become a Lean Compliance Member to access recordings) Thu, Mar 28 Elevate Outcomes Using Compliance Programs / Free Online Webinar Details Mar 28, 2024, 1:00 p.m. – 2:30 p.m. EDT Free Online Webinar +19 more Join us as we spotlight the essential role of Compliance Programs in bridging the gap between governance and management systems. Discover how leadership intentions materialize into actionable management realities, steering your operational objectives towards better organizational outcomes. Thu, Feb 22 AI Ethics and Compliance / Free Online Webinar Details Feb 22, 2024, 1:00 p.m. – 2:30 p.m. EST Free Online Webinar +28 more This presentation addresses the urgency of ethical considerations in artificial intelligence. It explores the meaning of ethics, including integrity, morality, and trust. Emphasizing the shift from "can" to "should." Thu, Jan 25 Elevating Compliance To Higher Standards / Free Online Webinar Details Jan 25, 2024, 1:00 p.m. – 2:30 p.m. EST Free Online Webinar +32 more For organizations to meet all their obligations compliance must raise its standard. In this webinar we explore key areas where compliance must elevate its performance in the year ahead.

PRIVACY Privacy Policy This privacy notice discloses the privacy practices for (www.leancompliance.ca ). This privacy notice applies solely to information collected by this website. It will notify you of the following: What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information. ​ Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or direct contact from you. We will not sell or rent this information to anyone. ​ We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number on our website: See what data we have about you if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collect personally identifiable information. WIX Our website is hosted on Wix. Wix.com is a leading cloud-based web development platform with millions of users worldwide. We use it to provide you with a professional and functional web presence. For more insight, you may also want to read Wix’s: Terms of Service http://www.wix.com/about/terms-of-use, and Privacy Statement http://www.wix.com/about/privacy If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (289)799-9655 or info@leancompliance.ca .

PROGRAM KAIZENS Change for the Better We adapted the Lean practice of Kaizen (improvement interventions) to support safety, security, sustainability, quality, environmental, ESG, regulatory, and other managed programs. Kaizen is the Japanese word for "Good Change" or "Change for the Better" ​ The following is a list of our program Kaizens to help improve your probability of compliance success. Program Success Kaizen Plan for Compliance Success Facilitator led workshops to develop a risked-based compliance plan for your compliance program based on the 5 principles of program success. Engagement: 5 Sessions / 1.5 Hours Each / Teams of 4 or less Format: Facilitated, Online (Zoom) Outcome: Compliance Program Charter and Plan for Success Contact Us Program Shield Kaizen Increase Probability of Compliance Success Facilitator led Program Pre-mortem to identify areas of risk and opportunities. Identify problems before they become issues to avoid failure and ensure success. Engagement: 4 Sessions / 1.5 Hours Each / Teams of 4 or less Format: Facilitated, Online (Zoom) Outcome: Compliance Program Risk Plan and Treatment Contact Us Program Pulse Kaizen Compliance Accountability and Advisory Support Monthly coaching sessions for compliance program owners and managers focused on improving operability and effectiveness of their compliance. Based on the 12 Principles of Compliance Operability. Engagement: 12 Sessions / 2 Hours Each / Individual Format: Facilitated, Online (Zoom), Workbook Outcome: Knowledge and Improvement Contact Us Program Performance Kaizen This is a facilitated capabilities evaluation of your compliance program. This does not replace audits or certification against existing internal or external standards. Instead, this evaluation is about raising your program to a higher level by assessing essential capabilities needed to realize more than certification alone can provide. Engagement: 12 Sessions / 1.5 Hours Each / Teams of 4 or less Format: Facilitated, Online (Zoom), Workbook Methodology: 12 Capabilities / 12 Principles Assessment Outcome: Capabilities Performance Assessment and Recommendations Contact Us

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THE TOTAL VALUE ADVANTAGE™ Enhancing Competitive Advantage "When it comes to calculating Compliance ROI, you need to consider The Total Value Advantage." ​ There is one question that is often asked, "How does compliance generate a return on investment?" Where is the ROI? This question places compliance up against the measure of profit, a basic measure of businesses success and purpose. However, there are other outcomes that businesses endeavour to create such as: reputation, integrity, quality, safety, security, sustainability, and ultimately stakeholder trust. Therefore, when considering compliance ROI, it's necessary to also include all the value that compliance protects and ensures, not only profit. We call this Total Value. Delivering on Total Value is not only important, it's essential for competitive advantage in today's marketplace. Building on Michael Porter's Cost and Differentiation advantages as part of Value Chain Analysis, we developed the concept of Total Value Advantage. This approach recognizes that competitive advantage goes beyond just price and product features. It encompasses all aspects that deliver value to a company's stakeholders, fostering trust and long-term mission success. Total Value Chain Analysis Certainty / Compliance Programs as the Backbone of Total Value Advantage: ​ Effective compliance programs are essential for protecting and ensuring Total Value Advantage. Here's how they contribute: ​ Safety : Robust safety programs demonstrate a company's commitment to protecting employees, customers, and the public. This translates to fewer accidents, injuries, and lawsuits, creating a safer work environment and building trust with all stakeholders. ​ Security : Implementing strong cybersecurity measures safeguards sensitive information, financial assets, and critical infrastructure. This protects customer data and brand reputation, fostering trust in the company's ability to handle information responsibly. ​ Sustainability : Companies that prioritize environmental responsibility by reducing their carbon footprint, minimizing waste, and using resources efficiently gain a competitive edge. Customers increasingly support companies with strong sustainability practices. ​ Quality : Delivering consistently high-quality products or services builds trust with customers. They know they can rely on the company to meet or exceed their expectations, leading to customer satisfaction and retention. ​ Regulatory Adherence : Proactive efforts to comply with all regulations (environmental, labour, product safety, etc.) demonstrate a commitment to ethical practices. This avoids fines, legal trouble, and reputational damage, maintaining trust with regulators and the public. ​ Environmental Responsibility : Minimizing pollution, promoting resource conservation, and investing in renewable energy sources contribute to a healthier environment. This resonates with environmentally conscious consumers and builds a positive brand image. ​ And other programs such as, Ethics, Reliability, AML, etc. Differentiation and Cost Savings Through Compliance Practices: ​ Differentiation : Total Value Advantage allows companies to differentiate themselves from competitors who solely focus on price or basic features. This approach attracts customers who value responsible practices and are willing to pay a premium for them. ​ Cost Savings : While there may be initial investment costs, responsible practices can lead to long-term cost savings in the following ways: ​ Safety : Investing in safety measures reduces accidents, injuries, and workers' compensation claims. Security : Strong cybersecurity prevents costly data breaches and protects company assets. Sustainability : Energy efficiency initiatives lower operational costs. Recycling reduces waste disposal expenses. Regulatory Adherence : Proactive practices avoids fines and legal fees. Overall, Total Value Advantage represents a shift in focus from just cost or product features to a holistic approach. By prioritizing responsible practices, companies can build trust with stakeholders, differentiate themselves in the marketplace, and ultimately achieve sustainable mission success. ​ The Total Value Advantage is more than a triple bottom line that just accounts for impact, it makes sure what is valued is created and protected. ​ Now, how much is that worth to you? ​ Lean TCM