top of page


Is your Scorecard Balanced?

Every plan, business, or endeavour happens in the presence of uncertainty. That is why your value chain needs to operate between the lines of productivity (to increase margin) and compliance (to reduce risk). Together, they afford an organization resilience against disruption and progress towards achieving mission objectives.

Balanced Scorecard in the Presence of Uncertainty

The value chain is responsible for creating value in the eyes of the stakeholders and it does so in the presence of uncertainty.

Productivity programs serve the value chain by improving margins through operational excellence. Margins are necessary to mitigate the effects of aleatory (i.e. irreducible) uncertainty. It also affords an organization a degree of resilience against disruption.

Compliance programs also serve the value chain by mitigating the effects of epistemic (i.e. reducible) uncertainty. It does this by buying down risk through effective quality, safety, security, environmental, and regulatory systems and processes.

To succeed in the presence of uncertainty a balanced scorecard should include objectives and measures that let's you know how well you are doing across productivity, value, and compliance streams.



Become a Member

Lean Compliance Member



Every month

Access to Exclusive Resources and Programs

Valid until canceled

Access to Recorded Webinars

Access to Exclusive Content (worksheets, templates, etc.)

Access to Exclusive Articles

Access to Exclusive Resources

Access to Elevate Compliance Huddle Worksheets and Content

50% Off First Compliance Consultation ($225 value)

Elevate Compliance Huddle

Mondays @ Noon on Zoom (weekly)

Elevate Compliance Huddle / Free Online Session

bottom of page