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Every business operates in the presence of uncertainty. This uncertainty creates the opportunity for risk. Compliance programs buy down...

Turtle diagrams are often used to document processes in support of ISO standards and guidelines. However, they tend not to include...

There is never enough time, knowledge, or resources to contend with all the risks that a company faces. Therefore, they must choose which...

If opportunity doesn’t knock, build a door – Milton Berle There is ample evidence that employees do not just wait for life to happen to...

Many companies are in the midst of adopting changes introduced by ISO 9001:2015. One of the most significant of these, is incorporating...