One of the ways we contend with uncertainty is by having reserves. These are additional resources that can be made available to address a crisis situation, or more generally to ensure mission outcomes are achieved.
During the COVID-19 pandemic a loss of critical positions will put a strain on operations. To contend with this, companies may look to their reserves to provide continuity of essential services and functions.
A hidden and untapped reserve are previously retired staff; those who still hold necessary certifications, experience, and knowledge. This group of people if mobilized can help you contend with the dragon of uncertainty.