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224 items found for "Quality"

  • The Qualitative Nature of Quality

    The purpose of a quality program is fundamentally to improve the quality of something. and why we need to revisit what quality is and how it can be improved. What is missing is the management of the qualitative aspect of quality and this is where quality programs Quality programs are focused on qualitatively improving an attribute or outcome. not the most important function of a quality program.

  • Redefining Quality Assurance and Control

    Quality assurance (QA) and quality control (QC) are two complementary but distinct concepts that have Traditionally, QC was viewed as the primary means of ensuring quality with QA added to corroborate QC This involves activities such as: Establishing clear quality standards and processes Implementing quality cultural elements that contribute to quality. is woven into every aspect of development along with quality activities themselves.

  • Beyond the Checklist: Measuring Compliance Quality

    However, this simplistic approach often fails to capture the nuances of compliance quality and excellence A quality evaluation can be introduced by expanding the traditional binary system into a five-point scale accreditation often includes quality measures. Steps to Move from Binary to Quality Compliance 1. Consider Adopting a Quality-Based Framework: Research and select appropriate quality indicators: Identify

  • If There Is Care You Will Find Quality

    with a retired CEO of a successful semiconductor manufacturer who said to me when I asked him about quality , "if there is care you will find quality." If a company really cares about its customers it will invest in quality. Quality cares about customers. This goes beyond respect as important as that is. One could imagine a culture for each value that a company has: a safety culture, a quality culture, a

  • Culture Doesn't Drive Practice – Practice Drives Culture

    If you want a quality culture, start by: Implementing robust quality control processes Training teams in quality management techniques Measuring and tracking quality metrics Recognizing and rewarding quality-focused Team members begin to internalize quality-focused thinking not because they were told to have a "quality Toyota didn't become synonymous with quality by launching culture initiatives. Begin by improving your response times and service quality metrics.

  • When Words Are Not Enough: The Limitations of AI in Understanding Reality

    This abstraction from reality creates a significant blind spot. Truth often reveals itself in the spaces between words, in the direct experience of reality that no description

  • What Corporate Compliance Still Hasn't Learned

    Learning from Quality Management The manufacturing sector learned decades ago that quality control alone This led to the development of Total Quality Management (TQM) and other frameworks that embed quality The same principles should apply to compliance: Quality Control vs. Quality Assurance in Compliance Traditional Approach (Quality Control): Audit findings Customer complaints Just as manufacturing evolved from quality control to quality assurance, compliance must evolve from

  • We Don’t Live in Models; We Live in Reality

    artificial intelligence it’s easy to get caught up in a world of machine models, digital twins, and virtual reality It’s important to remember that we don’t live in these worlds; we live in reality. May we have the courage to face and meet the demands of reality rather than escaping to simulated worlds

  • Exploring Potential Assurance Models for AI Systems

    This exploration considers how approaches in asset management, cybersecurity, quality management, and Quality Management Approach – Quality Control (QC) and Quality Assurance (QA) The quality management This approach would involve a combination of quality control (QC) to inspect outputs and quality assurance Consistency and Reliability : The Quality Management model would provide a framework for minimizing errors Unlike the other approaches, it would emphasize both ongoing quality control (QC) and quality assurance

  • Moving Compliance to the Performance Zone

    When it comes to safety, quality, and regulatory compliance this can create significant risk. Moore is correct in saying that as is the case of quality you cannot inspect compliance in; you have Therefore, it is not simply a choice between whether to inspect or design in quality; you need to do This same question was asked during the early days of quality. We now know the answer: quality adds value, reduces cost, and is something that customers are willing

  • Stopping AI from Lying

    Many are fond of attributing human qualities to AI which is called anthropomorphism . This is a quality of humans not machines. That's why when it comes to AI systems we need to stop attributing human qualities to them if we hope to stop the lies and get on with the task of improving output quality.

  • The Trouble With Zero

    Lessons from Quality When quality started to gain traction the focus was on zero defects which created You can't inspect quality into your process! The goal had changed from zero defects, to six-sigma, to delighting customers (the outcome of quality sauce by which quality would be improved. That was and is true for quality and will also be true for safety.

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