Jackie established her consulting business in 1997 after a successful management career with the British Columbia provincial government. She has worked in all sectors of the energy industry as both an employee and consultant. Her experience covers the service sector, upstream, midstream, processing, transmission and hydroelectric sectors. She also managed a provincial oil and gas association for ten years. Jackie has extensive experience working with all levels of government (local, regional, provincial and federal) as well as a strong background with the transportation, forestry and agriculture industries.
Jackie is certified in PROSCI change management and specializes in facilitating solutions working with a diverse client base on projects including strategic and business planning, feasibility studies, research and data analysis, financial management and reporting, lobbying, project management, event planning, marketing and communications, proposal and plan development and policy and procedure development. She has built her business and reputation on hard work, common sense and practical solutions that work in real world situations.
Jackie was the front-line implementer for the Enbridge (Spectra Energy’s) Management of Change (MOC) program which is discussed further in the case studies. During the three-year implementation she delivered training, provided telephone/email support, developed and rolled out metrics and identified and implemented continuous improvements to the asset, procedure, regulatory and organizational MOC programs and systems. She was key in the development of the MOC as an Operations Management System program and was integrated with the Process Safety Management team. She was the key responder to the MOC internal program audit and liaised with and implemented corrective actions for regulatory audits.