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Total Compliance Management Framework

We created Lean TCM (Total Compliance Management) to help organizations better meet all their obligations and keep all their promises connected with regulatory and voluntary rules, standards, targets, and outcomes. From legal requirements to ESG commitments and everywhere in between, you now have the means to tackle them all with assurance.

Lean TCM doesn't replace existing management standards or practices. It raises them to a higher level, providing essential capabilities needed to realize more than certification alone provides.


Lean TCM goes beyond mere regulatory compliance to seamlessly contend with both Compliance 1 and Compliance 2 requirements, providing support for Legal and Social Licenses to Operate.


Lean TCM is your go-to navigator for regulatory and stakeholder requirements, ensuring a perfect balance between reactive and proactive strategies, behaviours and practices.

Total Value Chain

Total Value Chain

Lean TCM helps you embrace sustainability, build trust, and deliver on all your obligations fully equipped with strategies for improvement, alignment, and accountability at every level from governance to boots-on-the-ground.

Lean TCM takes a cue from Total Quality Management along with principles and practices from Continuous Improvement, Lean Startup, Hoshin Kanri (Policy Deployment), ISO 37301(CMS) and ISO 31000 (RM), Performance Management, Promise Theory, Cybernetics, and other domains to meet modern day compliance challenges.

With Lean TCM you will:

  • realize better compliance outcomes with resources you already have

  • effectively handle both regulatory and stakeholder obligations

  • reduce waste and duplication to free up capacity to be more proactive

  • establish essential capabilities to meet performance and outcome-based obligations

  • align your compliance efforts to achieve more than the sum of their parts

  • foster a proactive and integrative compliance culture

  • always stay between the lines and ahead of risk

  • build reputation and stakeholder trust

Lean TCM Approach

Lean TCM is more than a means to an end. It also defines a holistic, proactive, and integrative approach to operate in highly regulated, high-risk, environments to ensure value is created and protected. Not a luxury, but a necessity for sustainable mission success.

Lean TCM is based on a comprehensive map of essential concepts, principles, and practices  to cover all your obligations within and across your organization. This map helps you elevate your compliance from Compliance 1 (rules and practices) to Compliance 2 (targets and outcomes).

Lean TCM Compliance 1 versus Compliance 2

Operational Compliance

Lean TCM incorporates an Operational Compliance Model that supports all obligation types and commitments.  It uses regulatory design principles derived from systems theory and cybernetics to deliver compliance outcomes by always staying between the lines and ahead of risk.

For compliance to be effective, it must first be operational. Operational compliance is achieved when all essential compliance functions, behaviours, and interactions exist and perform at levels necessary to create the outcomes of compliance defined as Minimal Viable Compliance (MVC).

Finally, you can manage the forest instead of just the trees.

Operational Compliance Model

Compliance Operational Model

The Proactive Certainty Program™

Our advanced program – The Proactive Certainty Program™ – is carefully designed to facilitate your compliance transformation building on what you have to strengthen your defences and meet modern compliance challenges with assurance.

The Proactive Certainty Model

The Proactive Certainty Model™

The Elevate Compliance Program

This program is designed to help you take your compliance to the next level no matter where you are in your journey. This program complements our advanced program by focusing on continuous improvement at every level of compliance.

Elevate Compliance
Operational Compliance - Primer

"For Compliance to be Effective,

It Must First be Operational."

Download our Free

Operational Compliance - Primer


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